Returns & support

Need help with an order?

1. Keep your order reference. Find the invoice and tracking in your account.
2. Show us the issue. For damage, keep the packaging and take clear photos of the item, outer packaging and shipping label.
3. Contact LeZo before returning. Share your reference and the issue so our team can confirm the next steps and return instructions.

For physical products delivered in India, report damage or defects within 15 days of delivery. LeZo covers return shipping for these returns. Change-of-mind returns and exchanges are not accepted. Contact us before returning an item. International orders and digital files follow their agreed product/order terms.